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Maintenance and reliability

Gearbox repair: signs of failure, the causes behind them, and what an industrial gearbox rebuild includes

In short

Industrial gearbox repair starts with a strip-down that finds why the gearbox failed. Often a bearing, then the gears, with oil condition and alignment behind many of both. A rebuild replaces the damaged parts, bearings and seals, checks the tooth contact and ends with a monitored run. Decide repair or replace on the strip report, priced against a new unit.

Headcore8 min read9 sources

What are the signs a gearbox is failing?

A failing gearbox shows a change in gear noise, a rise in oil or bearing temperature, oil leaks, foaming oil or rising vibration. One maker's operating instructions for industrial helical and bevel-helical units list daily checks of oil temperature and unusual noise. The instructions require the drive to be switched off at once when an irregularity is found.[1]

The same instructions set the maximum oil sump temperature at 90 °C for mineral oil and 100 °C for synthetic oil. The temperature is measured at full machine performance after running in. The instructions require an immediate shutdown above it.[1]

The fault table in the same instructions links each sign to its usual causes. A change in gear noise points to damaged gear teeth, excessive bearing play or a defective bearing. A higher temperature at the bearings points to a wrong oil level, old oil or a defective bearing. Foaming points to water in the oil, old oil or mixed oils.[1]

Rising vibration is the sign a survey catches before the noise does. A route of vibration analysis is therefore the usual early warning. ISO 20816-9:2020 sets how vibration of enclosed gear units from 10 kW to 100 MW and 30 to 12 000 r/min is measured and classified. The standard leaves the dedicated techniques for judging gear condition outside its scope.[3]

What causes industrial gearboxes to fail?

Bearings are the part that fails most often in a US public study of wind turbine gearbox damage, followed by the gears. A US Department of Energy summary covers 750 confirmed wind turbine gearbox damage records from 2009 to August 2015. In those records, bearings caused 76% of failures and gears 17.1%. Other parts made up the rest.[2]

Lubrication is behind many bearing and gear faults. One maker's instructions name old oil, contaminated oil, water in the oil and the wrong oil level as causes of high temperature and foaming. The instructions state that each 10 K rise in oil temperature halves the oil's service life.[1]

Misalignment between motor, gearbox and driven machine loads the bearings and the tooth flanks unevenly. After a gearbox goes back in, laser shaft alignment removes that cause. Loose fastening bolts show up as loud noise at the mounting. The maker's table lists that fault with retightening to the specified torque as the remedy.[1]

What does oil analysis show before the gearbox is opened?

Oil analysis shows water, particles and oil breakdown before the gearbox is stripped, and gives the repair a measured starting point. One maker's instructions call for testing the water content at about 400 operating hours and at least once a year after that.[1]

The same instructions say the sample must be taken while the gear unit runs, downstream of the filter. A fresh sample of the same oil is sent for reference. A laboratory's confirmation that the oil is still usable can replace a fixed oil change.[1]

Particle counts are often reported as a cleanliness code. ISO 4406:2021, written for hydraulic fluid power, specifies the code that defines the quantity of solid particles in the fluid. Ask the laboratory which code and edition its report uses, so successive samples compare.[4]

What does a gearbox rebuild include?

A gearbox rebuild includes cleaning, a full strip, an assessment of every part, replacement of what is worn or damaged, reassembly and a run test. A South African gearbox repairer described its process in MechChem Africa's January-February 2025 issue. The steps are wash, dimensional scan, strip, shot blast and a condition assessment of each component. A quotation then lets the client choose between a new unit and a repair.[6]

A quote for an industrial gearbox rebuild should list these items separately:[6][1]

  • the strip-down, cleaning and inspection, with a written strip report and photographs;[6]
  • bearings, radial shaft seals and gaskets to be replaced, with the bearing makers and designations;[1][6]
  • the gears: reused, reworked or replaced; the repairer quoted in MechChem Africa replaces the complete matching gear set rather than one or two wheels;[6]
  • shafts and housing: measurements against the original fits, and any machining, sleeving or a new housing;[6]
  • bearing play set and the tooth contact pattern checked, with ISO/TR 10064-4:1998 as the reference for contact pattern checking;[1][5]
  • fresh oil of the grade on the rating plate, and a run test with the oil temperature recorded;[1]
  • the warranty period and what it covers.[1]

What should the strip report show?

The strip report should show the condition of every part, the measured wear, the cause of the failure and the repair proposed. The buyer can then check the quote against the evidence. In practice, a useful report names the root cause rather than only the failed part. A new bearing fails again if the oil, the alignment or the load that killed the old one stays the same.[1][6]

Ask for photographs of tooth flanks and bearing races. Ask for the bearing clearances and shaft and housing fits, measured against the original dimensions. Ask for the oil and debris found in the sump, and a note on any earlier repairs. The repairer in MechChem Africa warned that every time a housing is machined its tolerances grow. A welded-in bush or sleeve can also affect how precisely the gears mesh.[6]

Should you repair or replace the gearbox?

Repair when the strip report shows the housing sound and the parts obtainable. Replace when the housing is beyond tolerance, the parts cannot be had or the repair price approaches a new unit's. The repairer in MechChem Africa prepares its quotation precisely so the client can decide between purchasing a new unit and repairing the existing one.[6]

Lead time often decides it. The same article reported new gear sets made abroad within three to four weeks of the scan being sent. The article also reported a replacement housing cast locally for a coal mine conveyor. The original maker no longer had stock anywhere in the world.[6]

No public price list exists for industrial gearbox rebuilds. The price follows the gearbox's size and type and how many gears and bearings need replacing. Whether gears must be made, housing work, transport and the run test also move the price.[6][1]

What to put in your request

  • The gearbox: make, type, size, ratio, rated power and the data on its rating plate, with photographs.[1]
  • The machine it drives, its duty and running hours, and the symptoms: noise, temperature, leaks, vibration readings.[1][3]
  • Recent oil analysis and vibration reports, attached.[1][3]
  • A strip report with photographs, measured clearances and fits, and the cause of failure before any repair is approved.[6]
  • Itemised prices for strip and inspection, bearings and seals, gears, shaft and housing work, oil, run test and transport. The lead time for each part.[6]
  • The tooth contact check, the run test with oil temperature recorded, and the warranty terms.[1][5]
  • Alignment of the gearbox to motor and driven machine after reinstallation, and guards refitted before restart.[9]

Questions buyers ask

What causes gearbox failure most often?

Bearings. A US Department of Energy summary covers 750 wind turbine gearbox damage records from 2009 to August 2015. Bearings caused 76% of failures and gears 17.1%. Industrial makers' fault tables add old or contaminated oil, the wrong oil level and loose mountings.[2][1]

How often should gearbox oil be changed?

As the gearbox maker's manual says. One maker's instructions give the first change at about 400 operating hours. After that, the change is every 24 months or 10 000 operating hours for mineral oil. Synthetic oils have longer lives. A laboratory test that confirms the oil is still usable can replace a fixed change.[1]

Can a gearbox be repaired if the housing is damaged?

Often, by machining, sleeving or a new housing. A South African repairer told MechChem Africa in its January-February 2025 issue that each machining enlarges the tolerances. The repairer added that a welded-in bush can affect gear mesh precision. The repairer also had replacement housings cast locally when the original maker had no stock.[6]

Sources

  1. Siemens AG (FLENDER gear units), Gear unit types H, B and T, sizes 1 to 22: assembly and operating instructions (BA 5010 en), June 2010.
  2. US Department of Energy, Statistics show bearing problems cause the majority of wind turbine gearbox failures, 17 September 2015.
  3. International Organization for Standardization (ISO), ISO 20816-9:2020 Mechanical vibration: measurement and evaluation of machine vibration, Part 9: Gear units (catalogue entry and abstract), June 2020.
  4. International Organization for Standardization (ISO), ISO 4406:2021 Hydraulic fluid power: fluids, method for coding the level of contamination by solid particles (catalogue entry and abstract), January 2021.
  5. International Organization for Standardization (ISO), ISO/TR 10064-4:1998 Code of inspection practice, Part 4: Recommendations relative to surface texture and tooth contact pattern checking (catalogue entry), October 1998.
  6. MechChem Africa (Crown Publications), SEW-EURODRIVE's expanding gearbox repair and refurbishment services, January-February 2025.
  7. Department of Employment and Labour, General Machinery Regulations, 1988 (GN R.1521 of 5 August 1988), 5 August 1988.
  8. Department of Employment and Labour (Government Gazette 53210), Draft General Machinery Regulations, 2025: invitation of public comments (Notice 6532), 22 August 2025.
  9. Department of Labour (Government Gazette 38905), Driven Machinery Regulations, 2015 (GN R. 540), 24 June 2015.

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